Portal Access Agreement

Code Chain Creations – FZCO (IFZA licence no. 42369, Dubai Silicon Oasis, Dubai, UAE) ("CCC") Version 1.3 · Effective date: 11 November 2026

This Agreement is between CCC and you, the person accepting it. You accept it by ticking the box when you create a workspace or first enter the Portal. Part A applies to everyone. Part B applies if you create a workspace for a business ("the Company"). The Terms of Service, the Data Processing Agreement (DPA) and the Privacy Policy also apply, and words defined there mean the same here.

In short. The Portal runs AI agents. They can make mistakes, and the decisions are yours. Not every conversation is read, but your company and our staff may review conversations when needed, to run the service and improve it. If you would like to discuss these terms, or want the current details of our AI providers, services and countries, write to us through the Contact form. We answer within 3 working days. You can also ask Vizor in the chat. Its answers are for convenience and may contain mistakes; these documents and our answer through the Contact form prevail.

Part A. Everyone

1. AI and your decisions

1.1 You understand that you are working with AI agents, that their answers may be wrong or incomplete, and that they are not legal, tax, financial, HR, medical or other professional advice. 1.2 You check answers before you rely on them. Decisions and actions based on them are yours or your Company's. 1.3 CCC does not act as your lawyer, accountant, adviser, employer or agent.

2. Your consent

You consent to the following for your own personal data. You give this consent as a condition of using the chat with the agents.

2.1 Storage and use. CCC stores and uses your account data, conversations with the agents, files, voice dictation, usage records and other data described in the Privacy Policy, for the purposes and periods stated there.

2.2 Your Company. When needed, your Company's management may review your conversations with the agents, to improve the quality of work and of the interaction with the agents.

2.3 CCC. Not every conversation is read. When needed, to provide and support the Portal, solve problems, tune the agents and improve the quality of the work, CCC's authorised staff may access and analyse your conversations and other workspace data, including with CCC's internal AI tools.

2.4 Automated work. The agents may work with workspace data on a schedule, for example to prepare summaries and proposals and to update their memory and settings. Your Company may see the results.

2.5 Working notes. If your Company turns this on, the agents may keep working notes about tasks, workload and skills, and make suggestions about work. A person at your Company makes any decision about you, and you may ask for a person to review it.

2.6 Anonymised information. CCC may use anonymised and aggregated information, which no longer identifies any person or business, to improve its products and build new ones, and may keep it without a time limit.

2.7 Transfers. Your data may be stored and processed outside the UAE by CCC's AI providers and other service providers, as described in the Privacy Policy. CCC may add or replace providers at its discretion. You consent to these transfers.

2.8 Our commitments. CCC does not sell your data and does not itself train AI models on it. If a function would send your data to a provider that may use it to train its models, CCC asks for your separate consent first. CCC's staff are bound by confidentiality.

2.9 Withdrawal. You may withdraw your consent at any time through the Contact form. This does not affect what was lawfully done before. After withdrawal, the chat with the agents is no longer available to you, and CCC stops the review under clause 2.3 for your conversations, except where the law or a legal claim requires otherwise.

2.10 Documents and secrets. CCC and its agents do not ask you to send identity documents or their numbers, payment card or bank account details, passwords, PINs or one-time codes. If you send any, you do so by your own choice and on your responsibility.

3. Your responsibility

3.1 You are responsible for what you enter, upload and confirm in the Portal, and for having the right to do so, including for data about other people. 3.2 You use the Portal lawfully, in line with the Terms and the usage policies of the AI providers. 3.3 You keep your log-in private. Actions from your account are treated as yours unless you show otherwise. 3.4 External actions you confirm are sent in your name or your Company's name, not CCC's.

4. Your confirmations

You confirm that you are 18 or older, that your details are true, that you have read this Agreement in a language you understand and that you accept it voluntarily.

5. Claims against individuals

5.1 Any contractual claim under this Agreement, the Terms or the Portal is made only against CCC, and not personally against its owners, managers, employees or contractors. 5.2 Clause 5.1 and the limits in the Terms do not apply to fraud, gross fault, liability for a harmful act that the law does not allow to be excluded, or any other liability that cannot be excluded by law.

6. Acceptance and records

6.1 Your tick, together with your account details, is your electronic signature and shows your intention to be bound. 6.2 CCC's records of your acceptance, access, conversations and confirmations may be used as evidence in a dispute. CCC keeps them as stated in the Privacy Policy and as long as needed to establish or defend a legal claim.

7. General

7.1 This Agreement is made in English, with translations for convenience. If they conflict, the English prevails, unless the law requires otherwise. 7.2 CCC may change this Agreement by showing the new version at log-in. A material change applies to you after you accept it. If you do not, the chat with the agents stops being available to you. Adding or replacing a provider, model, service or function is not in itself a material change. 7.3 Clauses 15 (law and disputes) and 16.8 (severability) of the Terms apply. For personal data about other people, the DPA prevails over this Agreement.

Part B. If you create a workspace for a Company

8. Authority

You confirm that you are authorised to bind the Company, that it uses the Portal for business purposes and that its details are true. If this is not true, you are responsible to CCC for the resulting loss.

9. The Company's instructions

As a documented instruction under the DPA, the Company instructs CCC:

• (a) to make Users' conversations available to the Company's management when it asks;
• (b) to allow the work described in clauses 2.3, 2.4 and 2.6 on Customer Data, including data about employees, candidates, clients and other people;
• (c) to keep working notes under clause 2.5, if the Company turns this on.

10. The Company's responsibility

The Company is responsible for the following:

• (a) having a lawful basis for all personal data that it or its Users enter, and giving the notices and obtaining the consents the law requires, including from employees, candidates and clients;
• (b) telling its Users, before they use the Portal, that management and CCC may review conversations;
• (c) making sure its management's access to conversations, and any use of what it reads, is lawful;
• (d) having a qualified person review AI suggestions before any decision about a person, and having a person make that decision;
• (e) every decision and external action it takes, and the risks of using AI for them;
• (f) complying with the labour, data protection, marketing, tax and licensing laws that apply to it.

11. Indemnity

The Company will compensate CCC and its owners, managers and staff for losses, fines, claims and reasonable costs (including legal fees) arising from a breach of clause 10, from claims by the Company's Users, employees, candidates or clients about the Company's use of the Portal, and as set out in clause 13 of the Terms. This does not apply to the extent the loss was caused by CCC's breach of the Terms or the DPA, or by CCC's fraud, wilful misconduct or gross fault.